Draft, not yet in force. For legal review.

Draft of 28 September 2026

Terms of Service

A plain-language draft of the terms for using Deltus. It is not legal advice and not yet a binding contract. Everything in brackets is still to be decided.

1. Who these terms are between

These terms are between you, the customer, and [TO FILL: company name and legal form], [TO FILL: address] (“Deltus”, “we”).

2. What Deltus does

Deltus uses AI agents to find fakes of your brand online, such as scam sites, fake shops, fake profiles and scam ads. For each one we:

  • capture evidence (screenshots, page captures, domain and hosting data);

  • rank it by how much harm it can do;

  • file takedown requests with the hosts, registrars, platforms and other services involved;

  • check whether it was actually removed, and keep checking for it coming back.

What is included depends on your plan. Anything marked “Coming soon” or “Early access” on our website is not part of the service until we confirm it to you in writing.

3. Our authority to act for you

To file takedowns in your name, you sign an authorisation that appoints Deltus as your authorised agent [TO BE DEFINED BY COUNSEL: form and wording of the authorisation]. We act only within that authorisation. You can withdraw it at any time, and from then on we file no new reports in your name.

4. Your approvals and rules

You decide what we may report. You can set rules, for example which channels we cover, which kinds of fakes we act on, and which cases need your approval before we file. Uncertain cases are reviewed by a person before anything is filed [TO CONFIRM: review process]. We never file a report you have told us not to file.

5. The rights you ask us to enforce

You may only ask us to enforce rights that you hold or are allowed to enforce, such as your trademarks, copyrights, product photos or company name. You confirm that the information you give us about these rights is correct, and you tell us straight away if a right lapses or you no longer want us to act on a case.

6. Plans, billing and cancelling

  • Plans are billed month to month, in advance. There is no annual contract and no automatic renewal into a longer term.

  • You can cancel at any time. Cancellation takes effect at the end of the month you have already paid for.

  • There is no cancellation fee.

  • Current prices are shown on our website. [TO CONFIRM: currency, taxes and payment method]

  • If we change prices, we tell you [TO DEFINE: notice period] in advance, and you can cancel before the new price applies.

7. Paying per verified removal

If you use per-removal pricing ($99 per verified removal), we charge only when a fake is removed at the source: the host, registrar or platform has taken the page, shop, account, listing or ad down.

We do not charge for reports that are refused, still pending, or only delisted (for example hidden from search results or flagged in browsers while the page stays online). You can check every charge against your removal ledger. [TO DEFINE: when a removal counts as verified, and what happens if the same fake comes back]

8. What we can and cannot promise

We cannot force every host, registrar or platform to act. Some refuse, some are slow, and some only hide a page instead of removing it. When that happens we escalate, for example to the upstream host, the registrar, payment processors or browser blocklists, and we show you each outcome in your ledger.

We do not guarantee that every fake will be found or removed, or that a removal will happen within a set time.

9. Disputes about our reports

Anyone who thinks we reported them by mistake can use our public Dispute a report page. We review every dispute and withdraw a report if we were wrong. If a dispute concerns a report we filed for you, we tell you and may ask you for evidence. [TO CONFIRM: dispute process and response times]

10. Your data and our evidence

How we handle personal data is described in our Privacy policy. [TO BE DEFINED BY COUNSEL: whether a data processing agreement is needed, and who owns and may reuse the evidence we collect]

11. Liability

[TO BE DEFINED BY COUNSEL]

Any indemnity or other allocation of risk will be written in this section, in plain language, and nowhere else in these terms.

12. Changes to these terms

[TO DEFINE: how and how far in advance we announce changes]. You can cancel before a change applies to you.

13. Governing law and courts

[TO BE DEFINED]

14. Contact

Questions about these terms: [TO FILL: contact email].